Grow Pro Agency – Terms of Service

Effective Date: 1/1/2024

Welcome to Grow Pro Agency, LLC (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our digital marketing services, including Facebook and Google Ads management, lead generation, and CRM setup (“Services”).

By signing up for or using our Services, you agree to these Terms. Please read them carefully.

1. Services Provided Grow Pro Agency provides digital marketing services to martial arts school owners, including but not limited to:

• • Paid ad management (Facebook, Google)
  • Lead generation campaigns
  • CRM setup and automation
  • Social media content creation

2. Eligibility You must be 18 years or older and provide accurate, complete information during the onboarding process.
3. Fees and Payments

• • During the Term, Client agrees to pay in full when due the monthly fees for the service selected by Client.
  • The first monthly service fee shall be due upon the start of service.
  • All subsequent monthly fees under this Agreement shall be due 30 days after services are launched and then on the same calendar day of each successive month.
  • Any fee not paid within ten (10) days after its due date shall bear interest at the rate of 1.5% per month from such tenth (10th) day until paid.
  • Once paid, all fees shall be nonrefundable.
  • If a payment goes longer than two (2) weeks delinquent, Grow Pro Agency reserves the right to halt services until payment is collected.
  • Grow Pro Agency LLC reserves the right to increase monthly or other fees with forty-five (45) days’ prior notice.
  • The Client agrees to pay Rebilling fees for SMS and Email usage in the HighLevel platform.
  • If a balance is still outstanding post-cancellation, that balance will be charged.

4. Cancellations

• • We require a 30-day written cancellation notice after the three-month agreement has been fulfilled.
  • To cancel, please email CustomerSuccess@GrowProAgency.com so that we can provide you with our Cancellation Form.
  • We cannot process your cancellation until the form is completed.
  • If any payments fall within the next 30 days, you will be responsible for remitting payment.

5. Client Responsibilities

• • Timely completion of onboarding steps
  • Providing creative assets when requested
  • Maintaining access to necessary platforms (Facebook, Google, etc.)

6. Intellectual Property All marketing materials, ad copy, and creative produced by Grow Pro Agency remain the property of Grow Pro Agency unless otherwise agreed in writing.
7. Limitation of Liability We do not guarantee specific results. Our liability is limited to the amount paid for the Services in the last 30 days.
8. Termination Either party may terminate services with written notice. Prepaid fees are non-refundable unless otherwise specified in our Refund Policy.
9. Governing Law These Terms are governed by the laws of the State of Florida.
10. Contact Information Grow Pro Agency, LLC
    250 Pine Ave, Suite A, Oldsmar, FL 34677
    customersuccess@growproagency.com

Grow Pro Agency – Refund Policy

Effective Date: 1/1/2024

We stand behind the services we provide and aim to deliver exceptional value to our clients. If you’re unsatisfied, please contact us at support@growproagency.com.

Refunds:

• Subscriptions are billed monthly and are non-refundable once the billing cycle begins.
• Refunds may be issued only if Grow Pro Agency fails to launch the ad campaign within 10 business days of receiving all onboarding information.

Cancellations:

• We require a 30-day written cancellation notice after the three-month agreement has been fulfilled.
• To cancel, please email CustomerSuccess@GrowProAgency.com to receive our Cancellation Form.
• Cancellations are not considered active until the form is completed.
• If any payments fall within the next 30 days, you will be responsible for remitting payment.

Special Circumstances: Refunds for special cases (e.g. double charges or platform issues) are reviewed individually and issued at our discretion.

Grow Pro Agency – Privacy Policy

Effective Date: 1/1/2024

Your privacy is important to us. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

• Name, email, phone number, business info
• Payment details (processed securely by Stripe)
• Site usage data via cookies and analytics

2. How We Use Your Information

• To provide and improve our services
• To communicate with you (email, phone, SMS)
• To process payments and invoices

3. Sharing Information We do not sell your data. We share info only with:

• Stripe for payment processing
• CRM and marketing tools (Go HighLevel, Google, Facebook, etc.)

4. Data Security We implement security measures to protect your personal data.
5. Your Rights You can request access, correction, or deletion of your data by contacting us.
6. Cookies Our site uses cookies to track analytics and improve the user experience.

7. Contact customersuccess@growproageny.com